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Technology Law · Contracts

Technology
Contracts.

Cloud, SaaS, software, IT procurement, outsourcing, technology partnerships and API integrations. Our experience from the business side lets us identify the issues that matter in practice, from SLAs and acceptance through to intellectual property, data, liability and the end of the engagement.

How We Work Get Your Contract Reviewed
8Jurisdictions Covered
3Languages
Fortune 50 GC experience
A partner of our firm served for eleven years as general counsel to a Fortune 50 technology group, with responsibility for four business lines across eight countries. That experience includes negotiating and managing complex technology and commercial contracts.
Greek and English Law
We provide legal support on technology contracts governed by Greek, English or other applicable law and, where required, coordinate the relevant local legal support.
Drafting and Negotiation
We draft and negotiate technology contracts on the basis of the particular transaction and the business's actual risks, aiming for clear and workable terms rather than standard-form solutions.
Do you have a technology contract that needs reviewing?
Tell us what the contract is about and what you want to achieve. We will review the key legal and commercial terms and discuss with you what needs attention or negotiation.
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Overview Scope of Service Experience

Technology Contracts

The decisive terms of a technology contract
are not always the obvious ones.

A cloud, SaaS or technology services contract is not only about price, term and the scope of the engagement. SLAs, intellectual property, data protection, limitations of liability and termination rights can determine what happens when the service does not perform as expected, when a disagreement arises, or when the business wants to change supplier.

SLAs are not simply an availability percentage. The contract has to set out how availability is measured, which situations are excluded, what the supplier's obligations are and what happens when the agreed service levels are not met. Intellectual property rights matter just as much. In software development or customisation work, it has to be clear who acquires the rights in the result of the work and what rights the supplier retains in its pre-existing software, libraries and tools. That distinction matters particularly where technology is developed specifically for the business.

"A contract has to provide not only for how the relationship starts, but for what happens when it does not work as intended."

Finally, the exit from a technology contract can matter as much as its start. We look at the termination clauses, the post-termination obligations, the return or migration of data, transition assistance and the rights that have to be preserved so the business can change supplier without unnecessary operational risk.

Beyond the headline number
An SLA is not just a number
An availability percentage is only worth something if the contract defines how it is measured, which situations are excluded and what applies when the supplier does not meet the agreed service level.
GDPR requirement
A DPA is not a formality
Where a supplier processes personal data on your behalf, the contract has to include the processing terms required by Article 28 GDPR. The supplier's obligations, the use of sub-processors and the security of the processing all have to be clearly set out.
A common negotiating point
Who owns the intellectual property?
In software development or integration projects, the contract has to make clear who holds the rights in the result of the work and what rights the supplier retains in its pre-existing software, libraries and tools.
Exit planning
The exit has to be provided for from the start
The ability to change supplier often depends on terms agreed at the start of the engagement: data export and return rights, transition assistance, a post-termination period, and access to the data or materials needed to keep operating.

Scope of Service

From the supplier's draft
to a contract that works in practice.

Cloud Services & SaaS Agreements
Reviewing, drafting and negotiating cloud and SaaS agreements — service scope, SLAs, data processing, renewals, termination and exit
CloudSaaSSubscription Terms
01
Software Licensing
Drafting and negotiating on-premise and hybrid software licences — usage rights, source code escrow, and audit and compliance clauses.
LicensingEscrowAudit Rights
02
IT Procurement & Vendor Contracts
Drafting and negotiating contracts for the procurement of hardware, software, infrastructure and technology services, drawing on our experience of running large-scale technology procurement.
ProcurementVendorInfrastructure
03
Outsourcing & Managed Services
Drafting and negotiating outsourcing and managed services agreements — with a clear allocation of responsibilities, governance mechanisms, SLAs and obligations on transition and at the end of the engagement.
OutsourcingManaged ServicesTransition
04
Technology Partnership & API/Integration Agreements
Contracts for technology partnerships, APIs and integrations, with clear terms on access to systems, the use and ownership of intellectual property and the development of new functionality.
PartnershipsAPIIntegration
05
Data Processing Addenda & SLAs
Drafting and negotiating Data Processing Agreements (DPAs) and service level agreements (SLAs), with clear and enforceable obligations on data processing, availability, support and incident handling.
DPAGDPRSLAs
06

Experience

Experience where technology
meets business needs.

Legal Counsel · Fortune 50
Technology contracts in an international business environment
A partner of our firm served for eleven years as general counsel to a Fortune 50 technology group, with responsibility for four business lines across eight countries. His experience includes drafting, negotiating and managing complex technology, procurement and outsourcing contracts.
Greek and English Law
Technology contracts under English or Greek law
We provide legal support on contracts governed by Greek or English law, particularly in international technology transactions
Telecoms · First of its Kind
The first Managed Services transaction in Cyprus
We acted for a major telecoms supplier on the first Managed Services transaction completed in Cyprus, shaping the contractual structure of a complex technology partnership in a market with no precedent for it.
Telecoms · 5G
5G network rollout contracts
We handled the contracts underpinning 5G network rollout with almost every telecoms operator in Greece and South-East Europe, covering the supply, installation and support of the network as well as the agreed service levels.

Before you sign, let's look at how the contract will work in practice.

Let's look at the key commercial and legal terms, the risks and the points worth negotiating before you sign

Contact +30 210 36 33 694